Help on most common errors and their solutions.

Never uninstall bot to fix problems or to upgrade! Problems are solved otherwise, uninstalling will do nothing to fix them. Upgrades will always overwrite the existing botinstall, which is fine.


General Errors


Login fail / OAuth Requests = Bot can’t log in to your facebook account

Check if password and email given in Bot Menu >> File >> Accounts are valid & current.

Log into facebook in browser, make sure to accept all security popups like login from unknown location which might be there. Then log out and try again. Often too strict notification settings in facebook are blocking bot from log in.

If nothing helps you also might goto FV_Cleaner >> File Tools >> Clear Cookies, then try again.


FlashVars missing = Bot can’t login to your game

New Players, specially Royal Story: Need to open game in facebook and play the tutorial BEFORE you can use fbx.

Check if game is loading fine in browser – if not, bot can not access the game as well.

You can open the game in browser, still have FlashVars missing error, or have it in some accounts and others work fine?

 Please come to Support Chat.


Plugin says no accounts have run yet or database needs to be built.

Turn off all plugins (if possible), run bot one full cycle, after that refresh plugin page.


Green Start Button does nothing / doesn’t run the Engine

 Go to Menu >> View >> Accounts. You need to edit your account, activate and set it to run Farmville or whatever game you play, like this:

(1 – Email of Facebook Account, 2 – Password of Facebook Account, 3 – game to run, 4 – How many Cycles before stop)

12_BI-accounts-active


Message: fBConfig.xml appears to be corrupt. Please repair or remove.

fBConfig.xml contains your account info. Go to your C: Drive – faceBot_Extreme folder and search for the file named fBConfig.xml or fBConfig. Close bot, delete this file (delete nothing else), then start bot and readd your accounts.

fbconfig

fBConfig.xml.bak is a backup file, sometimes it works just renaming this file to fBConfig.xml. If unsure, delete both fBConfig files and just re-add accounts.


Bot control Window is gone?
If you are missing this window:

1_bot-control-gone

Go to fBX Top Menu > File > Exit – Discard Layout:

2_exit-discard-layout

This will close bot & reset your windows. Open fBX again and bot control will be back.

Hint: Also use if you have too many plugin pages tabs open (which slows down loading, so only open what you need). Exit – discard layout will close bot with all plugin tabs at once.


How do i know if a Game Engine is running?

Depending on game you will see info in Log like

15:32:45 FV-Engine: Checking Database Tables or

22:40:36 Running faceBot Extreme Royal Story Game Engine


I get a popup: Update Servers currently down

  In most cases this is malware or a proxy blocking your bot. See here about how to check & fix.

Also make sure in lower left corner of bot you have newest bot version displayed, for example Version: 3.0.3.751 like this:

fbx-303751

If you have a lower number showing, get either fBX Updater (for version 3.0.3.6) or the full version (for all other versions below 3.0.3.6).

Follow all the steps to upgrade your bot. NEVER uninstall bot, this will often cause major issues with broken/lost files etc. Just update your existing installation or install full version over it, so you have all current files.


When starting facebot I get a popup asking if my Antivirus ate a file (example: facebotweb.exe missing)

Make sure you set Exceptions for whole faceBot_Extreme folder and all the exe-files in your Antivirus. Lately also Malwarebytes Premium eats Botfiles, look in its Quarantine Folder to restore these.
Google how to do Exceptions for Malwarebytes or any other Antivirus and look at Tutorials on most common here!

Then repair your bot by doubleclicking the fBX_Updater.exe file on your C: Drive >> facebot_Extreme folder (bot must be closed):


I have no option to update my engine OR I have older engine than Version 20150101 OR lost my FV_OpenUpdater plugin OR lost my FV_Settings plugin OR lost my FV_Cleaner plugin

You need to reinstall your engine. Go to Bot Menu >> View >> Engine Installer. Mark the Farmville Engine and hit Reinstall Engine:

reinstall_engine

 

Also please check these notes on new update procedure.


 

Bot upgrade Errors

Following errors are related to Bot, not Game Engines like FV_Engine etc. Check your Bot Version in lower left Corner of Bot. Current Version is 3.0.8.800.

 

Issues regarding upgrade to Version 3.0.8.800

  • Bot does not open?
    If you did not upgrade yet this is normal, because old version is turned off. Just goto your C: drive – faceBot_Extreme folder, search the file fBX_Updater.exe in there and doubleclick it to start the updater.
    If you did upgrade, but bot still not opening after reboot, then need repair visual c++:

Likely the updater did not detect visual c++ properly. Download and update/repair Visual C++ 2013:
http://updates.facebot.org/radical3/vcredist_x86_2013.exe
then your bot should work just fine.

  • After pressing green start button Bot only counts down and is not starting?

This issue is caused by uninstalling bot. (Do not ever do that again the warning is there for a reason… if fixes listed here do not help come to support chat.)

Go to Update fBX in menu and update bot, again, choose repair this time.
If NOT working after that, go to New Install Page and download the most current exe, then choose repair option.

 

Win 10 related Errors

After upgrading to Win 10 facebot Extreme should run just like before for most users. If not, here is a checklist:

  • Windows/Layout out of order, Bot Control Window gone?
    Close bot with File – Exit Discard Layout
  • Green Start button does not stay running
    Delete fBConfig.xml and fBConfig.xml.bak files in facebot_Extreme folder on your C: drive, then re-add your accounts.